Society- Working Process

Data to be Posted in channel:

1. Creates a Telegram channel and posts the books (currently available with Rentors/Lenders) data collected as a whole list with a front page image. Daily Once in morning.

2. Cost per weekly basis depends on MRP ranges.

Backend:

 1. We'll market the idea and make customers to send us 

                        a. Name & Email Id

                        b. Books list they have with a Front Page snap.

                        c. Contact number

2. Preparation of Spread Sheets with the below details and updating them dynamically and carefully

Society1 Rentor Master Sheet:

RentorNames(Lender)    Email Id    Contact Number   Address(Optional)  List in text    Images    InformedOrdersCount  ExecutedOrdersCount  OngoingOrdersBooksList/Images 

 Orders Data Sheet:(Date Wise)

OrderNo  RenteeName(Borrower)    Email Id    Contact Number    BookName   StartDate  EndDate   RentorName(Lender)  Email Id    Contact Number   OrderState(Pending&T1&T2&Completed)  

Society1 Customer Experience Sheet:

Rentee(Borrower)   Rentor(Lender)    BookName   OrderNo  Email Id    Contact Number   Address  Feedbacks  Suggestions    Complaints  

Working Procedure:

1. HC's Alpha Channel -- Telegram/WhatsApp---Subscribers only for viewing--only Admins can post the data.

2. Individuals should contact directly to admin for placing orders via Telegram/WhatsApp/call.

3. Once we got the details of  Book, Borrower/Rentee Name, Contact details, StartDate & EndDate, we will generate OrderNo and mark it as Pending State. 

4.We will check the requested book with available Rentor(Priority is who has most ExecutedOrdersCount) and get the confirmation. Once we got the confirmation from Rentor, then Contact details are shared to both the parties and ask them to co-ordinate with each other respectfully for T1 and post we got the confirmation from both parties we'll mark the T1 state.

5. Before the EndDate we'll get the information whether Rentee will be returning the book or not..

    a. If not, then ask for next EndDate and pass information Rentor.

    b. If  returning, then we'll pass the information & contact details to the Rentor and ask him/her to coordinate for T2.

6. Post getting confirmation we'll Mark it as completed.

Payments:

 1.

Discrepancies & Contingency Plans:

Reference:

Transactions            Rentee                        Rentor       PostTransactionBookIsWith

        T1                         Pickup ß------------------ Deliver        Rentee/Borrower   (delivered to Rentee)

        T2                            Return --------------à  Receive       Rentor/Lender    (returned to owner)